Ajay Mathur

Vice President Director - Retail & Wealth, Indonesia
PT. Bank ANZ Indonesia

11:30 AM Implementing digital transformations to meet customer and market demands

- Designing and implementing an innovative digital transformation program in order to create new insights to the market and the customers’ needs
- Digital online products – creating capability and a seamless omni-channel customer journey across all channels
- Customer experience– focusing on human centered design and growing this deeper in the organization
- Data analytics – leveraging insights to give customers what they want and when they want it

Check out the incredible speaker line-up to see who will be joining Ajay.

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