Brata Rafly

PT Dimo Pay Indonesia

8:30 AM Panel discussion: Envisioning the next generation of digital financial services in Indonesia: Future prospective, strategic directions and initiatives

- Examining the potential of mobile and digital solutions to drive adoption of the unbanked
- Mobile technology: Maximizing mobile transactions through innovative added features
- What are the alternative currencies in digital banking? Exploring tokenization, vaulting, and the evolution of the digital payment credential

3:00 PM Roundtable C: Building a digital strategy that meets customer expectations

Customer buying behaviors and preferences are changing through the financial services industry. During this workshop, you will investigate the changing face of the customer and how to face the challenges inherent in a rapidly growing market.

Key learning areas:
- How to better tailor and customize your customer interactions
- What will mobile mean to customer channels in the future?
- Will current metrics be a satisfactory measure of customer experience in the digital age?
- Millennials: How will their needs change the face of digital marketing

Check out the incredible speaker line-up to see who will be joining Brata.

Download The Latest Agenda